Karen L. Pavlin is a Global Alliance Director at Xerox Corporation within Xerox Global Services supporting the Worldwide Alliance Operation. She oversees the strategic global relationship between Dell and Xerox through leading the development of bringing new channels and services to market through IT and business process outsourcing to enable top line growth, entry into new markets and offerings that are innovative and differentiate in the market place.
Karen joined Xerox in 1988 as a Account Representative selling office/production services and technology to Tier 2 Major Accounts in New York City. She held several positions within direct sales from office to production product specialist to Sales Manager to one of Xerox’ top Financial Services Account Teams in the NYC Downtown District in the early 1990’s.
Karen transitioned into the Major Account Organization in 1997 where she was responsible for strategically leading and implementing global solutions within Xerox’ top 10 major accounts across several industries to include Financial Services, Professional Services, Entertainment and Public Sector. In 1999 she became one of the first Global Account Mangers to build and implement a business integration solution in the office at one of the top 5 Account Firms.
In 2000 Karen became the GAGM (Global Account General Manager) for Citigroup where she managed a $60M global revenue stream. Several successes included: An Alliance Managed Print- Print Optimization solution with Dell within the Global Comsumer Group, Citigroup Investment Bank (CIB) Print-to-Copy-Center Hubs globally deploying Xerox Color Production Technology, and Services in the US and Asia and The Global Document Portal- first web based “end-to-end” closed loop communication solution to create and distribute personalized and static documents for Smith Barney Financial consultants to name a few.
Karen attended the University of Virginia where she graduated earning her BA followed by her MA in Marketing Communications/ Business in 1986. During her 6 years at UVA Karen was an All-American Track & Field Athlete participating on the US Team in the Pan American Games and the Olympic Trials. She is presently on the Board of Directors for iMentor and The Learning Project in NYC.
Karen resides in NYC with her husband, Rob and two children Zuri and Marley.